Question 01
Is the file complete before the meeting?
AnswerMissing documents stand out from your checklist, with the request to the client ready to validate.
Industry: Finance
Your advisors guide clients. HUB AI finds, tracks and prepares.
For companies of 15 to 500 employees.
Client exchanges, analyses and supporting documents: linked to the right file, with their sources.
The advisor and the analyst decide. HUB AI prepares.
Three questions · Finance
Arrive at every meeting with a complete file.
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Question 02
Can you arrive at the meeting already prepared?
AnswerRecorded objectives, information to update and promised follow-ups are gathered, with their source.
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Question 03
A complaint comes in: where do you start?
AnswerThe chronology and the exchanges are gathered for review.
LimitNo autonomous advice, no transaction authorized by HUB AI.
Let’s define a first use in your firm.
Book my DiagnosticYour private foundation
Dedicated capacity for your client files, and a model trained on your practice.
The information your clients entrust to you stays in a dedicated environment, in Quebec. A model can learn the way you document a file, from examples validated by your teams.
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Private infrastructure
An environment dedicated to your company, hosted at Hub AI, in Quebec. It is not shared with other clients; your teams access it over the web.
Client files, identification documents and financial information stay in this environment.
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Computing power
Your processing runs on supercomputers reserved for your company. That same power is also used to train your model. HUB AI and its agents are available 24 hours a day, 365 days a year. This power is yours: you use it as you need it, with no bill for each job.
Files and statements are processed on capacity reserved for your organization.
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Model training
HUB AI can train a model on your ways of working, from examples validated by your teams. It is trained and hosted on these same machines, in Quebec, then tested before it goes into service. Your examples train only your model, and stay walled off, in Canada.
The model can learn your vocabulary and the ways you document a file, from examples validated by your teams.
The Diagnostic will tell whether a tailored model is the right lever, or whether memory and agents are enough.
HUB AI at work in your financial organization
Department shown: Onboarding and file opening
Missing documents stand out from your checklist, with the request to the client ready to validate. Your team validates the request before it is sent.
Account opening, advice, compliance, operations and service: one agent per team, strict access rights, a record of every action.
Onboarding and file opening
“Is the file complete before the meeting?”
Missing documents, visible. Missing documents stand out from your checklist, with the request to the client ready to validate. Your team validates the request before it is sent.
Advice and meeting preparation
“Can you arrive at the meeting already prepared?”
The meeting, prepared, with its sources. Recorded objectives, information to update and promised follow-ups are gathered, with their source. Advice and recommendations remain with the authorized representative.
Compliance and risk management
“Which exceptions are still open?”
Evidence and exceptions, ready for review. Gather evidence, exceptions and actions for file reviews.
Operations and request tracking
“Who’s handling this transfer?”
Every request has an owner. Group transfers, signatures and corrections in one queue where each item has an owner; transactions remain under the authority of the authorized persons.
Client service and renewals
“Which renewals are coming up?”
Follow-ups prepared when they come due. Prepare follow-ups from confirmed due dates and the documents expected.
What HUB AI can prepare for finance
The industry’s other functions, in addition to those shown in the scene. Each example is a proposed path: it depends on the connected sources, the access rights and the appropriate tools, and the person responsible reviews or decides.
Organization depicted: Financial advisory or financial services firm. Variants to document: Bank: credit, payments, treasury and risk; insurance: underwriting, policies and claims; mortgage lending: file, lender and disbursements.
Complaint handling
Gather the timeline and the exchanges for review, and track the deadlines of the process that applies to the firm; the final response remains with the authorized persons.
Document management and confidentiality
Find the right version and prepare the documents needed for an access request.
Professional supervision and oversight
Present delays, exceptions and corrective actions with the source files.
Illustrative example Proposed path across several teams
- Trigger A file arrives before the meeting with two documents missing according to your checklist.
- Documents gathered The missing documents stand out; HUB AI prepares the request to the client.
- Preparation The request is submitted to your team for validation before it is sent.
- Decision The advisor approves the sending.
- Result Once received, the documents and the promised follow-ups are gathered for the meeting, with their source.
Indicators to measure: Files returned for missing documents; unresolved exceptions; requests or complaints with no one responsible. No quantified gain has been established.
Responsibilities: The authorized representative retains the advice and the recommendations. Transactions, risk analysis and the final response to complaints remain under the authority of the authorized persons.
Confidentiality. The deployment provides for private infrastructure hosted in Canada and access based on each person’s rights. The conditions for hosting, access and data use are specified for each deployment; location alone is not enough to establish compliance. The applicable privacy impact assessment and the alignment with your obligations (personal information, professional secrecy, requirements of your professional order or your regulator): to be validated with you during the Diagnostic.
Functions common to all industries (12)
Management and steering
Bring together the blocked files, their owner, the source documents and the decision expected, to prepare the management meeting.
Human resources and recruitment
Prepare the onboarding of a new employee with the tasks, requested access and documents that match their position.
Training and knowledge transfer
Find an approved procedure, its version and the person to consult; prepare a training path by role.
Finance, accounting and payroll
Match order, receipt and invoice; present the discrepancies to the person responsible before payment.
Business development and communications
Prepare a proposal from a request and authorized references; keep the commitments made to the client.
Client relations and handling of dissatisfaction
Group the requests tied to a file and prepare a reply with the real status of the work.
Purchasing and supplier management
Compare offers against defined criteria and track the supplier’s missing documents.
IT, cybersecurity and support
Link an incident to the equipment, the symptoms already observed and an authorized procedure to help the technician.
Document management and protection of information
Find documents by file and by access rights; track access requests and the applicable retention dates.
Legal, contracts and insurance
Flag contract deadlines and gather the documents for renewal or for review by the person responsible.
Quality, risk, health and safety
Link an event to a corrective action, an owner and evidence of completion.
Buildings, equipment and general services
Prepare maintenance work and track service contracts, equipment and scheduled inspections.
Private infrastructure
Your client files stay in an infrastructure that serves only you
A financial organization handles, every day, information its clients entrust to it. Here is why the place where it is processed matters, and what HUB AI’s private infrastructure changes.
Which data
- Identity documents and client verification files
- Financial statements, notices of assessment and statements of account
- Investor profiles, objectives and risk tolerance
- Transactions, banking details and transfers
- Meeting notes and recommendations on file
Why it’s sensitive
- Law 25 (Quebec’s privacy law) governs the collection, communication and retention of personal information, including its communication outside Quebec, which may require a prior assessment.
- The requirements of the AMF and of the self-regulatory organizations govern client record keeping and the protection of information.
- A public cloud AI tool may process data outside the country, reuse it under its own terms or make it accessible to third parties; these risks vary by provider and contract.
How HUB AI keeps them in your hands
- Hosting in QuebecYour processing runs on infrastructure hosted at Hub AI, in Quebec, in Canada.
- Machines that serve only youAn environment dedicated to your company, hosted at Hub AI: it is not shared with other clients.
- Your teams access it over the webNo hardware to install on your premises: your teams work in HUB AI from their browser.
- Controls to define with youAccess rights per person, access logging, encryption and retention periods: capabilities to confirm for your deployment.
These references describe general obligations; they are not legal advice. Private infrastructure does not guarantee compliance on its own: compliance depends on your practices, your contracts and the assessment made for your organization.
Let’s talk about your organization.
The Diagnostic tells you where HUB AI starts in your company.